Crédit Agricole
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Banking Kiosks - Directional Sound for Private Remote Service
To offer efficient and secure customer service without needing an advisor physically present at every branch, banks have installed Akoustic Arts’ Speaker B above interactive self-service kiosks. These kiosks allow customers to speak with a remote agent in real time - while hearing the audio only in the immediate area in front of the screen
Enable private conversations at kiosks without isolating the user or disturbing the surrounding space
Directional sound ensures that only the person standing in front of the screen hears the audio
Whether it’s account information, guidance, or a real-time conversation with a remote advisor, the sound remains clear and private - without the need for headphones or enclosed booths. The Speaker B is elegantly integrated into the ceiling, preserving a clean, open environment while enabling banks to reduce on-site staff and offer full service even in smaller branches. Customers receive fast, discreet support without disrupting the space around them
